Last updated: 27 August 2026
These Terms & Conditions ("Terms") govern your use of this website and your engagement of transport services from SwiftRoute Services ("SwiftRoute", "we", "us", "our"). By using this website or booking a service with us, you agree to these Terms.
This website is provided for general information about SwiftRoute's services. Submitting an enquiry or quote request form on this website does not, on its own, create a legally binding agreement between you and SwiftRoute. A booking is only confirmed once we've agreed the details with you directly and confirmed it in writing.
SwiftRoute Services provides staff transportation, airport transfers, and private event transport across Cape Town. Specific route, vehicle, and timing arrangements are agreed directly with each client based on their requirements.
Quotes provided through this website, by phone, or by email are estimates based on the information you've given us. Final pricing may vary depending on the confirmed details of your booking (route, timing, group size, vehicle type). Quotes are valid for [PLACEHOLDER — e.g. 14 days] unless otherwise stated.
Bookings are subject to vehicle and driver availability. We'll confirm your booking in writing (by email or WhatsApp) once the details are finalised. Please make sure pickup times, locations, and passenger numbers are accurate when booking — changes made close to the scheduled trip may not always be possible to accommodate.
[PLACEHOLDER — set out how and when payment is due: e.g. invoice terms, accepted payment methods, deposit requirements for once-off bookings vs. recurring contract billing.]
[PLACEHOLDER — set out your actual cancellation policy: how much notice is required, whether any cancellation fee applies, and how it differs for once-off bookings vs. ongoing contracts. Under the Consumer Protection Act, any cancellation fee must be reasonable and related to your actual loss, not a blanket penalty.]
Passengers are expected to behave safely and respectfully during transport. We reserve the right to refuse transport to any passenger whose conduct puts the safety of the driver, vehicle, or other passengers at risk.
Every SwiftRoute vehicle is serviced monthly, and every driver holds a valid Professional Driving Permit (PrDP) and is trained in defensive driving and passenger care. We maintain passenger liability insurance across our fleet.
We take the safety of everyone we transport seriously, and we don't try to contract out of that responsibility. In particular, and in line with the Consumer Protection Act, nothing in these Terms excludes or limits our liability for death or personal injury caused by our own negligence.
All content on this website — including text, images, graphics, logos, and design elements — is owned by or licensed to SwiftRoute Services and is protected under South African copyright and intellectual property law. You may not reproduce, copy, or distribute any part of this website without our prior written permission.
This website may contain links to third-party websites for your convenience. We don't control these external sites and aren't responsible for their content, accuracy, or practices.
We take reasonable steps to keep this website secure and available, but we can't guarantee it will always be free of errors, interruptions, or security issues, and we accept no liability for losses arising from website downtime or unavailability.
These Terms are governed by the laws of the Republic of South Africa. Any dispute arising from these Terms or your use of our services will be subject to the jurisdiction of the South African courts.
We may update these Terms from time to time. Changes will be posted on this page with an updated "last updated" date. Continued use of this website or our services after changes are posted means you accept the updated Terms.
If you have questions about these Terms, contact us at:
SwiftRoute Services
14 Eros Way, Woodlands, Mitchell's Plain, Cape Town
Phone: 074 520 2596
Email: [email protected]